Terms of Use - SappBot

Last updated: March 14, 2025

1. Registration and Access

You must be a certain age or older to use the Service (at the age of 13 in the U.S., at the age of 16 in Europe, and at the age of 11 in Thailand). If you are under 18, you must have your parent's or legal guardian's permission to use the Service. If you use the Service on behalf of another person or entity, you represent and warrant that you have the authority to accept these Terms on their behalf. You must provide accurate and complete information when registering for an account. You are responsible for maintaining the confidentiality of your access credentials (username and password) and for all activities that occur under your account. You may not share your access credentials or account with others outside your organization.

2. Usage Requirements

Subject to these Terms, we grant you a non-exclusive, revocable, limited right to access and use the Service. We and our licensors own all rights, title, and interest in and to the Service. We welcome feedback, comments, ideas, proposals, and suggestions for improvements to the Service. By providing such feedback, you grant us a non-exclusive, perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, modify, and distribute your feedback for any purpose, without restriction or compensation to you.

You agree not to:

Use the Service in any way that infringes, misappropriates, or violates any person's rights (including intellectual property rights, privacy rights, and contractual rights).
Reverse assemble, reverse compile, decompile, translate, or otherwise attempt to discover the source code or underlying components of the models, algorithms, and systems of the Service (except to the extent such restrictions are contrary to applicable law).
Send us any personal information of children under 13 or the applicable age of digital consent without proper parental consent.
Violate any rate limits or other requirements specified in our documentation.

Any third-party software, services, or other products you use in connection with the Service are subject to their own terms and conditions. We are not responsible for any third-party products.

3. Content

You may provide input to the Service ("Input"), and receive output generated and returned by the Service based on the Input ("Output"). Input and Output are collectively referred to as "Content." As between you and us, you own your Input. Subject to your compliance with these Terms, Sael Me LLC hereby assigns to you all its right, title and interest in and to Output. This means you can use Content for any purpose, including commercial purposes such as sale or publication, if you comply with these Terms. We may use Content to provide and maintain the Service, comply with applicable law, and enforce our policies. You are solely responsible for your Content, including ensuring that it does not violate any applicable law or these Terms.

We may use Content from Services to help develop and improve our Services. If you do not want your Content used to improve Services, please email us at [email protected]. Please note that in some cases this may limit the ability of our Services to better address your specific use case.

You understand that artificial intelligence and machine learning are rapidly evolving fields. We are constantly working to improve the Service, but due to the probabilistic nature of machine learning, the Service may, in some situations, generate incorrect Output that does not accurately reflect real people, places, or facts. You are responsible for evaluating the accuracy of any Output as appropriate for your use case, including by using human review of the Output.

4. Intellectual Property

The Service represents the culmination of significant investment, research, and development by us. As such, all intellectual property rights associated with the Service, including but not limited to copyrights and trademarks, belong exclusively to us. This intellectual property encompasses the codebase, algorithms, designs, user interfaces, and any other creative elements that constitute the Service.

By asserting ownership of the intellectual property rights, we retain the exclusive authority to control and manage the use, distribution, and modification of the Service. This ensures that we maintain its competitive edge in the market and protects the innovative contributions made by its team members.

Users of the Service are granted a limited, non-exclusive license to access and use the system for its intended purposes in accordance with the Terms of Use. However, users are explicitly prohibited from engaging in any activities that would infringe upon our intellectual property rights. Specifically:

Users may not reproduce the Service in whole or in part without prior written consent from us. This includes copying the source code, replicating the user interface, or duplicating any other elements of the system.
Users may not distribute the Service to third parties without prior written consent from us. This includes sharing access credentials, providing copies of the system, or otherwise facilitating unauthorized use of the intellectual property.
Users may not modify the Service in any way without prior written consent from us. This includes altering the codebase, customizing the functionalities, or making any other changes to the system's design or operation.

We reserve the right to take legal action against any individual or entity found to be infringing upon its intellectual property rights. This may include seeking damages, injunctive relief, or other remedies available under applicable laws and regulations.

5. Security and Data Protection

You must implement reasonable and appropriate measures designed to help secure your access to and use of the Service. If you discover any vulnerabilities or breaches related to your use of the Service, you must promptly contact Sappbot at [email protected] and provide details of the vulnerability or breach.

If you use the Service to process personal data, you must provide legally adequate privacy notices and obtain necessary consents for the processing of such data, and you represent to us that you are processing such data in accordance with applicable law.

6. Term and Termination

These Terms take effect when you first use the Service and remain in effect until terminated. You may terminate these Terms at any time for any reason by discontinuing the use of the Service and Content. We may terminate these Terms for any reason by providing you at least 30 days' advance notice. We may terminate these Terms immediately upon notice to you if you materially breach Sections 2 (Usage Requirements), 5 (Security and Data Protection) or 14 (General Terms), if there are changes in relationships with third-party technology providers outside of our control, or to comply with law or government requests. We may suspend your access to the Service if you do not comply with these Terms, if your use poses a security risk to us or any third party, or if we suspect that your use is fraudulent or could subject us or any third party to liability.

7. Disclaimer of Warranties; Limitations on Liability

THE SERVICE IS PROVIDED "AS IS." EXCEPT TO THE EXTENT PROHIBITED BY LAW, WE AND OUR AFFILIATES AND LICENSORS MAKE NO WARRANTIES (EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE) WITH RESPECT TO THE SERVICE, AND DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, NON-INFRINGEMENT, AND QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF ANY COURSE OF DEALING OR TRADE USAGE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ACCURATE, OR ERROR-FREE, OR THAT ANY CONTENT WILL BE SECURE OR NOT LOST OR ALTERED.

NEITHER WE NOR ANY OF OUR AFFILIATES OR LICENSORS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, OR DATA OR OTHER LOSSES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE LIMITATIONS IN THIS SECTION APPLY ONLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

8. Service-Specific Features

Sappbot offers multi-modal functionality, allowing users to interact via voice commands, text input, and other supported modalities. Users understand that the accuracy of AI responses may vary based on input and environmental factors. Sappbot utilizes artificial intelligence to provide personalized alerts and reminders based on user preferences and historical data. While Sappbot strives for accuracy, we are not liable for any errors or omissions in the alerts or reminders provided by the AI system. Sappbot simplifies complex tasks by leveraging AI algorithms to automate and optimize processes. Users acknowledge that the effectiveness of task handling may depend on various factors, including data quality and system performance. Sappbot seamlessly integrates with compatible devices and platforms without the need for additional downloads or installations. However, we do not guarantee compatibility with all devices and platforms. Sappbot facilitates group communication through its chat support feature. Users are responsible for their conduct in group chats and must adhere to our guidelines as may be posted on the Service or provided by us. Sappbot synchronizes user data and settings across multiple devices for a seamless user experience. Users understand that synchronization may be subject to network availability and device compatibility.

9. Paid Services

Certain aspects of the Service may be provided for a fee or other charge. If you elect to use paid aspects of the Service, you agree to the pricing and payment terms applicable to you. Our Pricing and Payment Terms are hereby incorporated by reference herein. Sappbot may add new services for additional fees and charges, and may add or amend fees and charges for existing services, at any time, in its sole discretion; provided however, that if we have offered a specific duration and Subscription Fee (as defined in Section B) for your use of the Service, we agree that the Subscription Fee will remain in force for that duration. Any change to our Pricing and Payment Terms will become effective in the billing cycle following notice of such change to you as provided in these Terms.

"Subscription Fee" means the recurring amount you pay (or, if applicable, your Team Sponsor pays) as consideration for a subscription to any particular portion of the Service ("Subscription").

The Subscriptions are available on an automatically renewing subscription basis. Your subscription will automatically renew at the end of each subscription term identified at the time of your subscription for subsequent terms equal in length to the initial subscription term (each such period, a "subscription term") unless and until you cancel the applicable subscription in accordance with the cancellation procedures identified in section C(c) of these terms. If you are signed up for a free trial of the service, your subscription (and the first subscription term) will begin upon the expiration of such free trial.

When you purchase a Subscription, you expressly acknowledge and agree that: (i) Sappbot and/or its third-party payment processors are authorized to charge you, at the beginning of each Subscription Term, the Subscription Fee for the applicable Subscription, any applicable taxes, and any other charges you may incur in connection with your purchase and use of the Subscription, subject to adjustment in accordance with the terms and conditions of these Terms, for as long as your Subscription continues; and (ii) your Subscription is continuous until the earlier of 1. your cancellation of such Subscription (including any notice period specified in Section C(c) of these Terms) and 2. the suspension, discontinuation, or termination of your access to such Subscription or to the Service in accordance with these Terms. You acknowledge and agree that the amount billed may vary due to promotional offers, changes in the Subscription Fees in accordance with the Pricing and Payment Terms, and/or changes in applicable taxes, and you authorize us to charge your payment method for the changed amounts.

To cancel any Subscription, you must notify us by the day before the start of the next Subscription Term by using the appropriate functionalities of the Service or by contacting us at [email protected]. You will continue to have access to the Subscription through the end of the current Subscription Term.

You may cancel your User Account or any Subscription at your sole discretion. Purchases are non-refundable; Sappbot is not obligated to refund any payments, but may do so at its sole discretion. Subject to the foregoing sentence, you acknowledge and agree that, in the event that: (i) Sappbot suspends or terminates your subscription, your user account, or these terms, or (ii) you cancel your subscription, you will receive no refund for such suspension, termination, or cancellation, nor for any unused time on your subscription, any pre-payments made in connection with your subscription, any license or subscription fees for any portion of the service, any content or data associated with your user account, or anything else.

10. Data Processing and Privacy

We prioritize the protection of user data and are committed to upholding the highest standards of privacy and data security. Our data processing practices are governed by our Privacy Policy, which is available at [insert link to privacy policy here] and forms an integral part of these Terms of Use.

11. Prohibited Practices and EU AI Act Compliance

Sappbot strictly adheres to the regulations outlined in the EU AI Act and refrains from engaging in any practices that are prohibited by the Act. These prohibited practices include, but are not limited to:

Sappbot does not engage in any form of behavior manipulation, coercion, or persuasion that could influence users in a deceptive, exploitative, or unethical manner. The system operates transparently and ensures that users are not subject to manipulative tactics that compromise their autonomy or decision-making abilities. Sappbot does not exploit vulnerabilities in users or intentionally cause harm, whether physical, psychological, financial, or otherwise. The system is designed to prioritize user welfare and safety, and any features or functionalities are developed with ethical considerations to prevent exploitation and protect user rights and interests.

12. User Obligations

In addition to Sappbot adhering to the regulations of the EU AI Act, users are also required to uphold certain obligations to maintain the integrity and security of the system. These obligations include:

Users shall comply with the Terms of Use and all applicable laws and regulations when accessing or using Sappbot. This includes refraining from engaging in any activities that could compromise the integrity or security of the system. Users are responsible for their actions when using Sappbot and shall not engage in any conduct that could harm the system or its functionality. This includes refraining from attempting to circumvent security measures, introduce malicious code, or engage in any other activities that could disrupt or compromise the system's operation. Users are encouraged to report any concerns or suspected violations of the Terms of Use or the EU AI Act to Sappbot at [email protected]. This includes any instances of behavior manipulation, exploitation, or other prohibited practices observed while using the system.

By adhering to these guidelines and working collaboratively with users, we aim to ensure that Sappbot operates in compliance with the EU AI Act and maintains the trust and confidence of its users.

13. General Terms

These Terms do not create a partnership, joint venture, or agency relationship between you and Sappbot or any of our affiliates. We and you are independent contractors, and neither party will have the power to bind the other or to incur obligations on the other's behalf without the other party's prior written consent. You may not use our or any of our affiliates' names, logos, or trademarks without our prior written consent.

If you believe that your intellectual property rights have been infringed, please email us at [email protected]. We may delete or disable content alleged to be infringing and may terminate accounts of repeat infringers.

Written claims concerning copyright infringement must include the following information:

A physical or electronic signature of the person authorized to act on behalf of the owner of the copyright interest;
A description of the copyrighted work that you claim has been infringed upon;
A description of where the material that you claim is infringing is located on the site;
Your address, telephone number, and e-mail address;
A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

You may not assign or delegate any rights or obligations under these Terms, including in connection with a change of control. Any purported assignment and delegation shall be null and void. We may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of our assets, or to any affiliate or as part of a corporate reorganization. We may amend these Terms from time to time by posting a revised version on the website, or if an update materially adversely affects your rights or obligations under these Terms we will provide notice to you either by emailing the email associated with your account or providing an in-product notification. Those changes will become effective no sooner than 30 days after we notify you. All other changes will be effective immediately. Your continued use of the Service after any change means you agree to such change.

All notices will be in writing. We may notify you using the registration information you provided or the email address associated with your use of the Service. Service will be deemed given on the date of receipt if delivered by email or in-product notification. If you do not comply with these Terms, and we do not take action right away, this does not mean that we are giving up any of our rights. If any part of these Terms is determined to be invalid or unenforceable by a court of competent jurisdiction, that term will be enforced to the maximum extent permissible, and it will not affect the enforceability of any other terms. These Terms and any policies incorporated in these Terms contain the entire agreement between you and Sappbot regarding the use of the Service and, other than any Service-specific terms of use or any applicable enterprise agreements, supersede any prior or contemporaneous agreements, communications, or understandings between you and Sappbot on that subject.

Any dispute, controversy, or claim arising out of or relating to this Agreement, including its formation, interpretation, breach, termination, or validity, shall be referred to and finally resolved by arbitration in Singapore. The arbitration shall be conducted in accordance with the rules of the Singapore International Arbitration Centre (SIAC) in force at the time of the dispute, by a tribunal consisting of one arbitrator appointed in accordance with the said rules. The language of the arbitration shall be English.

14. Contact Us

If you have any questions or suggestions about these Terms of Use, do not hesitate to contact us at [email protected].

15. Acknowledgement and Consent

By visiting our website, accessing or using any of our products, services, information, content, features, or premises, you acknowledge that you have read and understood these Terms of Use and you accept the practices and terms as set out herein.